covid-19 updates

*Current requirements for in-store shopping*

Portland & Portsmouth-
* Masks are preferred for the safety of our children.
* Masks required for anyone not vaccinated.
* We have masks available.

July 15, 2021

After the announcement that Maine would switch to only requiring masks for those people not vaccinated, we continued to require masks in our stores for the safety of our children. Unfortunately, for the mental health of our staff, we have had to discontinue this policy.

We still prefer masks for all customers, but are following CDC and state guidelines, and are only requiring masks for those who are not vaccinated.

We appreciate your continued support.

 

May 19, 2021

Despite the recent announcement by the CDC, and our governor, we will still be requiring masks on everyone age 2 and up.

The safety and well-being of all of our customers- especially the smallest ones- is of the utmost importance. Our Portland staff members have all been fully vaccinated, and we are all committed to keeping the toy store safe for everyone.

We will continue to wear our masks, and appreciate your willingness to also do so. 

 

December 11, 2020

We are continuing to follow & enforce issued guidelines. Today's executive order states that we are to enforce face coverings for all persons. Exception is for those people under age 2. This order can be found here.

For the safety of our staff, and all of our customers, we ask that everyone in our stores wear a mask that covers both their nose and mouth. If you are coming to shop in either of our shops, please make sure all persons over age 2 have a mask that covers their mouth and nose. We have disposable masks available for anyone who may not have one.

 

July 10, 2020
Portland is open!
You can still shop on our website and pickup at the back door, but now you can come inside too! Just remember-
* Mask required for everyone over age 2
* Hands sanitized upon entry
* Max 5 customers at a time

 

May 24, 2020

Starting Monday- Portland backdoor pickup is Monday-Saturday, 10am - 2pm. Order online before 1:30pm, for same-day pickup!

 

May 14, 2020

Portsmouth curbside is now Monday - Friday!

 

May 10, 2020

Portsmouth Curbside:
Monday, Wednesday, Friday
10am - 2pm
Shop by phone 603.433.8697
Pickup curbside

 

May 8, 2020

*Big News!*
Starting Monday- shop by phone & curbside pickup in Portsmouth! More details soon!

 

May 5, 2020

Backdoor Pickup!
*Order online*
*We'll email when your order is ready*
*Come to the backdoor- 64 Market Street- & call 775.6133*
*We'll bring your order out to you!*

 

April 13, 2020

Thank you, thank you, thank you, to all who have placed online orders. We are so grateful.
When we chose to close our stores, we made the decision to waive our shipping fee because we want our products to be as accessible as they can be during these times.
We want to do whatever we can to make right now easier. Even if it's something seemingly small, like offering free shipping.
Moving forward, we will still be offering complimentary shipping. However, we are also adding optional shipping charges- in hopes that if you are able, you will be willing to contribute to the fees associated with shipping.

 

March 25, 2020

Thank you so much to everyone who is supporting us by ordering on our website! We hugely appreciate you!
We will continue to ship daily (Mon-Sat), free of charge. We have decided to stop offering curb-side pickup at this time.
Since we are not in the stores consistent hours, the best way to reach us is via email- fun@treehousetoys@gmail.com.
We hope everyone is staying safe and healthy. We are all in this together, and will get through it.
Much love.

 

March 16, 2020

Dearest Treehouse Friends,
After much deliberation, we have made the terribly difficult decision to close for the time being.
This decision was made for the well-being of our staff, and you- our valued customers.
We will be waiving our shipping charge, so shopping on our website is available, and encouraged.
If you need to contact us, the best method is to email fun@treehousetoys.com.
Updates can be found on our social media.
Stay healthy. We hope to see you soon.

 

March 13, 2020

Hello Friends,
We want you to know how much we value and appreciate you.
The health & safety of you and your children, and our employees, are of utmost importance to us.
We are continuously disinfecting the store surfaces, and our hands, throughout the day.
We love seeing you, but understand if you prefer to shop from home.
As always, we offer curb-side pickup. You can shop on our website, or over the phone, and we will bring your toys to you car.
Thank you for your continued support of local business.